La Boutique Robuchon | Returns

If you are not entirely happy, you can return your purchase in its original condition within 30 days of despatch date.

Cost of return will be at your charge and a full refund will only be processed once the goods are received and original condition verified.

In the unlikely event that you receive faulty goods, we will replace them free of charge.

Please contact us for instructions on how to return the goods as in this case we will meet the cost of return postage, though only if this is arranged through our authorised carriers.

Once we have the goods back, we will issue a full refund or send replacements, as you prefer.

Please email customerservice@jrobuchon.com if you wish to return any goods.