La Boutique Robuchon | Terms & Conditions

> These Terms govern your use of website and your relationship with Le Deli Robuchon Limited (Le Deli, Le Deli Robuchon, La Boutique, La Boutique Robuchon, Robuchon, we or us), company number 10784746 registered in England and VAT Registration Number: 323 6421 29, the registered office address of which is at 28 Saville Row, London W1S 2EU. 

    Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms, please do not use the Site. 

    > Please note that to buy any products on the Site, you are required to register as an authorised user and additional Terms and Conditions will apply. 


      Use of the Site

      The Site is provided to you free of charge for your personal use subject to these Terms.

      By using the website you agree to be bound by these Terms.

      All orders and purchases made on the Site will also be governed by the relevant Terms below:




      We may update these Terms from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms you should not continue to use the Site and the Online Stores.

      If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms.



      To register on the Site you must be over eighteen (18) years of age.

      You must ensure that the details provided by you on registration or at any time are correct and complete. Please inform us of any changes to your information by updating your personal details to ensure that our records are correct.


      Password and security

      When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Robuchon Customer Service (see below for contact details).

      If Robuchon has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account in accordance with clause "La Boutique Robuchon's right to suspend or cancel your registration" below.


      Intellectual property

      The content of the Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from Robuchon. 

      No licence is granted to you in these Terms to use any trade mark of or its affiliated companies. 


      Availability of the Site

      Although La Boutique Robuchon aims to offer you the best service possible, La Boutique Robuchon makes no promise that the services at the Site will meet your requirements. La Boutique Robuchon cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at and we will attempt to correct the fault as soon as we reasonably can. 

      Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Robuchon will attempt to restore the service as soon as it reasonably can. 


      Robuchon's right to suspend or cancel your registration

      Robuchon may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

      The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.


      Robuchon's liability

      The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

      Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

      Nothing in this paragraph applies to La Boutique Robuchon's liability in respect of products sold through the Online Stores.


      Third Party Websites

      As a convenience to La Boutique Robuchon customers, the Site includes links to other websites or material which are beyond its control. Robuchon is not responsible in any way for content outside the Site.


      Applicable Law

      These Terms shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.


      International Use

      Robuchon makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom.



      You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

      If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

      If you breach these Terms and Robuchon ignores this, Robuchon will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

      Nothing in these Terms shall exclude Robuchon's liability for fraudulent misrepresentation or personal injury or death caused by its negligence.


      Using our diet and lifestyle search function

      Our food preference search function has been designed to help you match relevant products on our grocery website to specific dietary or lifestyle food and drink needs.

      We regularly review the food products we sell to make sure they fit your dietary profile. However, food products are frequently reformulated, ingredients may change and manufacturers’ data may be incorrect or incomplete. That’s why we’re constantly reviewing and updating the filters.

      Bear in mind that other products and filters have been collated by reviewing their ingredients list and any ‘may contain’ labelling, so while they won’t contain a specified allergen, they may not have been produced under controlled conditions. That means we can’t guarantee they’re suitable for a specific dietary need.

      Our search function is all about saving you time and identifying potentially suitable food but shouldn’t be used as an alternative to medical advice and carrying out your own checks. We recommend that you don’t just rely on information provided on any list and always check product labels.


      Last update: 01/08/2022